Privacy Policy
Introduction
At Noir & Nopal ("we," "our," "us"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book our services, or interact with us on social media.
By using our site or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect:
- Personal Information: Name, email, phone number, billing details (when booking).
- Event Information: Event type, date, location, and preferences.
- Website Usage Data: Cookies, IP address, browser type, pages visited.
- Social Media Interactions: If you tag, DM, or engage with us on Instagram, Facebook, or TikTok.
How We Use Your Information
We use your information to:
- Provide and manage bookings.
- Communicate with you about events, quotes, and availability.
- Share updates, offers, or special announcements (you can opt-out anytime).
- Improve our website and marketing.
- We may send you event updates, promotions, or booking reminders by email or SMS if you opt-in. You can unsubscribe at any time by clicking the unsubscribe link in emails or replying STOP to SMS.
Sharing Your Information
We do not sell your data.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will never be shared with any third party, regardless of category. This information is used solely to send you the event updates, quotes, and booking reminders you've opted into.
We may share information only with:
- Trusted service providers (payment processors, booking tools).
- Legal authorities if required by law.
Messaging Terms and Conditions
By opting in, you agree to receive text messages from Noir & Nopal sent from (818) 925-9734. Message frequency varies and may include messages in relation to appointment reminders and general customer support. Message and data rates may apply. Reply STOP to opt-out at any time. Reply HELP for support.
Cookies & Tracking
We use cookies to personalize your browsing experience and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly.
Data Security
We take reasonable measures to protect your personal data. However, no online system is 100% secure, we cannot guarantee absolute security.
Your Rights
You may request to:
- Access, update, or delete your personal information.
- Opt out of marketing emails.
- Contact us about privacy concerns.
- You may opt out of SMS marketing at any time by replying STOP to any message you receive from us.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from minors without parental consent.
Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.
Contact Us
For questions or requests regarding this Privacy Policy, please contact us:
Los Angeles, CA
